Actiance & Hootsuite Bring the Power of Safe, Compliant Social Customer Engagement to Financial Services Companies

Social media provides amazing marketing tools and opportunities. But with governing agencies broadening the definition of regulated communication to include social channels, it can also create a compliance and security nightmare that many companies aren’t prepared to manage. That’s why we’re so excited to announce our global partnership with Hootsuite, the world’s most widely used […]

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Is Your Cloud Provider Holding Your Data Hostage?

Another day to soak in the realities of a global randsomware attack. Organizations are asking themselves, “how can this happen?”, “why weren’t we better prepared?” and are scrambling to secure their systems. Many of my former colleagues at InfoSec innovators such as Crowdstrike, Menlo Securities, and elsewhere are digging in for the next round of cat and […]

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6 Legal Issues When Healthcare Uses Social Media

In the healthcare world, today’s patients demand greater flexibility, convenience and cost transparency when they access health care. This has changed the face of communications for the healthcare industry. Patients are increasingly turning to online sources and social media for information-related health issues. In fact, a recent global survey revealed that 29% of health industry […]

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Information Governance and the Social Enterprise

Looking forward to the annual gathering of information governance and records management thought leaders at the MER Conference next week, as well as our presentation on Tuesday, 5/9/2017 at 4:15 on “Information Governance and the Social Enterprise” https://www.merconference.com/sessions/s27-information-governance-for-the-social-enterprise/. I’ve already received a few comments and inquiries about the session along the lines of: “what does […]

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Latest FINRA Guidance Updates Sanctions, Focuses on Text Messaging

As expected, FINRA has published updated guidance on social media and digital communications. The majority of the guidance provides additional clarity around reporting obligations for third party content, hyperlinks and sharing, and native advertising. However, one area that (arguably) most greatly impacts compliance practices amongst regulated firms is much anticipated guidance on text messaging. In […]

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The Secrets to Smarter Social Media Governance

Last month we discussed the Top 10 Neglected Email Maintenance Mistakes and offered up some new questions regarding social media concerns. This month, we’ll address those potential social media pitfalls in detail because one thing is clear: As social media continues to transform the information-sharing landscape, it’s hard to predict the level of scrutiny regulators […]

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What’s New in Socialite – March 2017

Actiance Socialite helps organizations secure and manage the workforce’s use of public social media by controlling, capturing, and monitoring content and activities posted on Facebook, LinkedIn, Workplace by Facebook, Twitter, and many other networks.  Companies can also customize and restrict use of specific social features natively to ensure compliant access Advanced social analytics features help […]

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Actiance Wins IBM Cloud Business Partner Award

3/21/2017 This weekend Actiance had the honor of being named winner of the IBM Cloud Business Partner Award. Actiance was presented with the award at the InterConnect 2017 during the Cloud Business Partners Keynote (on Sunday, March 19 at the Mandalay Bay Hotel), an event that recognizes IBM partners worldwide for outstanding growth, performance, marketing, […]

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