You know that there’s been a seismic shift in the US Government’s communications strategy when guidelines are published by the government for agencies about how they can adopt social networks to deliver a better customer experience.
We can all applaud the good – when the magnitude 5.8 earthquake shook the East Coast in August, the Department of Homeland security was quick to tweet advice on getting in touch with loved ones via social networks, eschewing phone lines which were getting clogged.
But before we get carried away, we need to put this success in perspective.
Just last week, news was released that Air Force One’s flight plans were inadvertently leaked when a Japanese air traffic controller decided to post them on his blog to show off to his friends.
Who needs Wikileaks when you have to contend with the foibles of your own staff?
The threat of malware infection continues to loom large, as our own Jae found out to his chagrin.
There is no time to be complacent. This is why we’ve knuckled down and begun the process of testing our platform for federal government usage. We’ve kicked of with subjecting Vantage and Unified Security Gateway (USG) to the rigorous tests conducted by Science Applications International Corporation (SAIC) Labs.
It is with a mixture of post-exam relief, pleasure and pride that we can reveal that (drumroll please…) we have met the initial requirements for Common Criteria IA SL2 and The Federal Information Processing Standard (FIPS) 140-2.
The process is by no means over, but we’re certainly well on the way, but it’s another confirmation that Federal Agencies can rest assured that our solutions are robust, enterprise-ready and will do what they say on the ‘can’.
Regardless of media – it could be Jabber, Microsoft Lync or Facebook – we can monitor, track and archive content to protect against unsanctioned disclosures and security threats.
What is YOUR federal agency doing with regard to new communications modalities?