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The drive to extend collaboration outside of our own
network boundaries has never been so strong. 
Whether our drivers are to save cost, a geographically challenged work
force, a diverse supply chain network or reduce time to market – we’re all
looking to collaborate and communicate with individuals who don’t necessarily
adhere to the same security, management and compliance controls that you have
on your network.

And we’re using a variety of tools, I hesitate to
admit to how many different applications I use to communicate, not just
internally here at FaceTime, but with suppliers around the world, our channel
and strategic partners, prospects and customers.  It’s probably a good exercise actually to
think about that right now.

My real time communications tools:

• Microsoft OCS
• Microsoft Live Meeting
• IBM Lotus Sametime
• Lotus Sametime Unyte
• Cisco Webex
• Skype
• Windows Live (MSN)
• AOL
• Yahoo
• GoogleTalk

Wow.  There’s a
wonder I ever get any work done with that little lot eh?

But I’m not unique. 
It’s representative of the world in which we work now – that enterprise
deployed Unified Communications platforms, like OCS and Sametime are
co-existing alongside those Web 2.0 tools that I installed myself – because -
well because that’s how I communicate with different folks around the world.

The need to secure and manage the whole picture has
never been stronger either. The same risks apply in our 2.0 world as always did
in a 1.0 world – so whether your bugbear is inbound threats, outbound data
leakage and managing your errant employees – all these areas require
consideration.  I guess the only problem
is that in a 2.0 real time world – the issue becomes apparent, well, in real
time.

Compliance too affects real time communications.  Regulatory bodies, from the SEC, FINRA, HIPAA
to the Financial Services Authority have all issued guidelines and rules on use
and retention of real time communications – they are, after all, simple
electronic communications, and subject to the same regulation – AND LEGISLATION
- that your email is.

If you want to take a look at just how much growth
there has been in the usage of real time communications tools and how prepared
the average organization is to deal with security, management and compliance
issues- take a look at the results of FaceTime’s fifth annual survey – and
compare it to what’s going on in your organization.

Today, we launched Vantage, the successor to
IMAuditor. 

IMAuditor - farewell old friend, but our world has
moved well beyond pure IM and just auditing – Vantage heralds the new standard
for security, management and compliance for real time and Unified
Communications – giving you a vantage point, a view, visibility and control over all facets of real
time and unified communications and the individual tools and capabilities in
those platforms. Vantage also gives you a significant advantage – from managing
OCS CAC, to controlling federation, non registered employees, logging Sametime
announcements – and across the widest range of UC platforms and public IM
networks which now includes Skype.

Why not
take a look for yourself? – and bring your security, management and compliance
for unified communications up to the new standard.

Sarah Carter, who can also be reached on old fashioned email:  scarter@facetime.com